Terms & Conditions

1. Acceptance of These Terms

These Terms apply to every visitor to this website and to every client who engages BugHunt Inc. (“BugHunt”, “we”, “us”, or “our”). If you do not accept these Terms, you must not use this website or engage our services.

Where you have signed a separate written agreement, statement of work, proposal, or service order with BugHunt, that document and these Terms are to be read together. If there is a direct conflict, the signed document prevails, but only to the extent of the conflict and only where it expressly addresses the same subject matter. All other provisions of these Terms continue to apply in full.

If you accept these Terms on behalf of a company, organisation, or other entity, you confirm that you have authority to bind that entity, and “you” and “Client” refer to that entity.

2. Definitions

Client

The person or entity that engages BugHunt for Services, or on whose behalf Services are engaged.

Services

Any work performed by BugHunt, including software and application development, managed IT and infrastructure, cybersecurity and risk work, systems and automation, hosting, maintenance, support, and consulting or strategy engagements.

Deliverables

Any code, design, documentation, configuration, or other material produced by BugHunt and provided to the Client under an engagement.

Project

A defined body of Services described in a proposal, quotation, statement of work, or service order.

Invoice

Any request for payment issued by BugHunt, whether for a Project, milestone, deposit, subscription, retainer, consultation, or pass-through cost.

Due Date

The payment date stated on an Invoice, or if none is stated, thirty (30) days from the invoice date.

3. Proposals, Quotations & Engagement

Information published on this website — including service descriptions, indicative pricing, and capability statements — is provided for general information only and does not constitute an offer capable of acceptance or a binding contract.

• Quotations and proposals are valid for thirty (30) days from issue unless stated otherwise, and may be withdrawn or revised at any time before acceptance.
• An engagement is formed only when BugHunt issues a proposal, statement of work, or service order and the Client accepts it in writing, pays the required deposit, or instructs BugHunt to commence work.
• Estimates of effort, cost, and timeline are made in good faith on the information available at the time and are not fixed-price commitments unless the engagement expressly says so.
• BugHunt may decline or discontinue any engagement request at its discretion.

4. Scope of Work & Change Requests

BugHunt will deliver the Services described in the applicable proposal or statement of work. Anything not expressly included in that document is out of scope, including features discussed verbally, mentioned in passing, or implied by reference to other systems.

Change requests

Requests to add, alter, or expand scope after an engagement is agreed will be treated as change requests. BugHunt will assess each change request and, where it accepts the change, provide revised cost and timeline terms for written approval before the work proceeds. Approved change requests are invoiced in addition to the original engagement value and may extend agreed delivery dates.

Revisions

Unless the engagement states a different allowance, design and content revisions are limited to two (2) rounds per deliverable. Further revisions, and any rework caused by a Client change of direction after a deliverable has been approved, are chargeable at BugHunt's prevailing rates.

5. Client Responsibilities

Timely delivery depends on the Client. The Client agrees to:

• Provide accurate, complete content, assets, credentials, and access required for the Services, and provide them within the timeframes requested;
• Nominate a single authorised point of contact empowered to give approvals and make decisions;
• Review deliverables and provide consolidated written feedback or approval within five (5) business days of submission — after which the deliverable is deemed approved;
• Hold all necessary rights, licences, and permissions for any material supplied to BugHunt;
• Maintain its own backups of any data, systems, or content the Client controls;
• Pay all Invoices in accordance with these Terms.

BugHunt is not responsible for delays, additional costs, or defects arising from the Client's failure to meet these responsibilities, or from inaccurate or incomplete information supplied by the Client. Delivery dates extend by at least the period of any Client-caused delay.

6. Fees, Invoicing & Payment Terms

• All fees are stated exclusive of any applicable taxes, duties, levies, and bank, card, or payment-processor charges, which are payable by the Client in addition to the invoiced amount.
• Unless the engagement states otherwise, a non-refundable deposit of fifty percent (50%) of the Project value is payable before work commences, with the balance payable on completion or in accordance with the agreed milestone schedule.
• Invoices are payable in full, in the currency stated on the Invoice, by the Due Date. Payment obligations are not contingent on the Client's own funding, client payments, or internal approval cycles.
• Milestone Invoices are payable when issued and are not held pending completion of later milestones.
• Subscriptions, retainers, hosting, and maintenance fees are billed in advance for each service period and are non-refundable for the period billed.
• The Client may not withhold, set off, or reduce any payment on account of a disputed item, unresolved support request, or any counterclaim. Undisputed portions of an Invoice remain payable in full by the Due Date.
• BugHunt may revise its rates and pricing at any time. Revised rates apply to new engagements, to renewals of recurring services from the next service period, and to change requests.

Billing disputes

Any dispute regarding an Invoice must be raised in writing, with reasons, within seven (7) days of the invoice date. Invoices not disputed within that period are deemed accepted as correct and payable.

7. Late Payment & 5% Monthly Late Fee

The late payment fee applies to every invoiced amount, including Project fees, milestone Invoices, deposits, change requests, subscription and retainer fees, support charges, and pass-through costs. It accrues automatically, without any requirement for BugHunt to issue a reminder, notice, or demand, and applies whether or not BugHunt has suspended work under these Terms.

The first 5% fee is applied on the day after the Due Date. Each further 5% fee is applied on the same day of each subsequent month, on the balance then outstanding.

Worked example

For an Invoice of $10,000 left unpaid, the late fee accrues on the outstanding balance as follows:

Figures are illustrative and rounded. Where the rate stated above exceeds the maximum rate permitted by applicable law, the fee will be applied at the highest rate then permitted, and the remainder of this clause continues in full force.

Partial payments are applied first to accrued late fees, then to recovery costs, then to the oldest outstanding Invoice.

8. Suspension & Recovery of Unpaid Amounts

Where any amount remains unpaid after its Due Date, BugHunt may, at its discretion and without liability to the Client:

• Suspend all or part of the Services, including work in progress, hosting, maintenance, monitoring, and support;
• Withhold delivery of Deliverables, source code, credentials, exports, and documentation;
• Disable or restrict access to systems, environments, or accounts operated or hosted by BugHunt;
• Suspend or cancel any discount, credit, or concessionary rate previously extended to the Client;
• Require full prepayment as a condition of resuming work;
• Terminate the engagement under the termination clause below.

Suspension does not relieve the Client of any payment obligation, and late fees continue to accrue during any period of suspension. Where work is suspended for non-payment, BugHunt may charge a reasonable reactivation fee to resume, and delivery dates will be rescheduled based on availability at that time.

Recovery costs

The Client is liable for all costs BugHunt reasonably incurs in recovering overdue amounts, including collection agency fees, legal and attorney fees, court costs, and administrative charges. These costs are payable in addition to the outstanding balance and accrued late fees.

9. Deposits, Cancellations & Refunds

• Deposits are non-refundable once an engagement is accepted, and secure BugHunt's scheduling and resource allocation.
• Consultation and assessment fees are non-refundable.
• Where the Client cancels an engagement after work has commenced, the Client remains liable for all work performed and all third-party costs committed up to the date of cancellation, plus any non-recoverable costs arising from the cancellation.
• Subscription, retainer, hosting, and maintenance fees are non-refundable for the service period already billed. Cancellation takes effect at the end of the current period.
• Fees paid for completed or delivered work are non-refundable.

Any refund is issued at BugHunt's sole discretion, is limited to amounts actually paid for work not yet performed, and may be reduced by administrative charges and non-recoverable third-party costs. Refunds are not available while any amount owed to BugHunt remains outstanding.

10. Project Delays & Inactive Projects

Where a Project stalls because BugHunt is awaiting Client content, approvals, access, or payment, the Project may be placed on hold. If the Client remains unresponsive for thirty (30) consecutive days, the Project may be treated as inactive.

• All Invoices for work completed to that point become immediately due, and the late fee provisions apply to them in the normal way;
• BugHunt may release the reserved resources and reallocate scheduled capacity;
• Resuming an inactive Project is subject to BugHunt's availability, a reactivation fee, and re-quotation at prevailing rates;
• If the Client remains unresponsive for ninety (90) consecutive days, BugHunt may treat the engagement as terminated by the Client and retain all amounts paid.

11. Intellectual Property

Pre-existing and retained IP

BugHunt retains all right, title, and interest in everything it brings to an engagement, including its own frameworks, libraries, tooling, templates, components, architectural patterns, know-how, and methodologies, together with any improvements to them. Nothing in an engagement transfers ownership of that material.

Transfer of Deliverables

Subject to full and final payment of all amounts owed to BugHunt — including accrued late fees and recovery costs — BugHunt grants the Client ownership of the bespoke Deliverables created specifically for the Client under the engagement, and a perpetual, non-exclusive, non-transferable licence to use BugHunt's retained material to the extent embedded in those Deliverables and necessary to operate them.

Until payment is received in full, all Deliverables remain the exclusive property of BugHunt, and any use, deployment, reproduction, modification, or commercial exploitation of them by the Client or a third party is unlicensed and unauthorised.

BugHunt's marketing rights

Unless a written confidentiality or non-disclosure agreement provides otherwise, BugHunt may identify the Client as a client and describe, display, and reference the engagement and Deliverables — including screenshots, the Client's name, and the Client's logo — in its portfolio, case studies, proposals, website, and marketing materials.

Website content

All content on this website, including text, graphics, branding, layout, and code, is the property of BugHunt Inc. and may not be copied, reproduced, republished, or reused without prior written permission.

12. Third-Party Services, Licences & Pass-Through Costs

Services may rely on third-party platforms, hosting providers, domain registrars, payment processors, APIs, plugins, software licences, and subscriptions.

• Third-party products are supplied subject to their own terms, and the Client is responsible for complying with them;
• Third-party fees, licences, renewals, and subscriptions are the Client's cost and are re-invoiced at cost plus any stated administration charge unless paid directly by the Client;
• BugHunt is not responsible for the availability, performance, security, pricing, data handling, discontinuation, or breach of any third-party service, or for any loss arising from it;
• Where a third party changes or withdraws a service and rework is required, that rework is chargeable;
• Links from this website to third-party sites are provided for convenience only and do not imply endorsement.

13. Hosting, Maintenance & Support

Hosting, maintenance, monitoring, and support are separate services. They are not included in a development Project unless expressly stated in the engagement, and no service level, uptime commitment, response time, or availability guarantee applies unless it is set out in a signed agreement.

• Support requests outside an active support agreement are billable at BugHunt's prevailing rates;
• BugHunt may perform maintenance, updates, and security patching, and may take services offline temporarily where required to do so;
• BugHunt is not responsible for issues arising from changes made to a system by the Client or by any third party after handover;
• Where an active hosting or maintenance service is suspended or terminated for non-payment, BugHunt is not obliged to retain Client data beyond thirty (30) days from the date of suspension.

14. Warranties & Disclaimers

BugHunt warrants that it will perform the Services with reasonable skill and care, in a professional manner, and in accordance with the applicable engagement.

BugHunt will correct defects in bespoke Deliverables that are reported in writing within thirty (30) days of delivery and that arise from BugHunt's own workmanship, at no additional charge. This warranty does not cover:

• Changes in requirements, scope, or preference, which are handled as change requests;
• Faults caused by Client-supplied content, data, credentials, hosting, or modifications;
• Faults caused by third-party services, updates, browsers, devices, or operating environments;
• Any system or Deliverable altered by the Client or a third party after delivery.

To the maximum extent permitted by law, and except as expressly stated in these Terms, all other warranties, conditions, representations, and terms — whether express, implied, statutory, or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement — are excluded. BugHunt does not warrant that the website or any Deliverable will be uninterrupted, error-free, or entirely secure, or that it will achieve any particular commercial, operational, or revenue outcome.

15. Limitation of Liability

To the maximum extent permitted by law:

• BugHunt's total aggregate liability arising out of or in connection with an engagement, whether in contract, tort (including negligence), statute, or otherwise, is limited to the total fees actually paid by the Client to BugHunt for the specific Service giving rise to the claim in the six (6) months immediately preceding the event complained of;
• BugHunt is not liable for any indirect, incidental, special, consequential, punitive, or exemplary loss, or for any loss of profit, revenue, business, goodwill, anticipated savings, opportunity, or data, however arising and whether or not foreseeable;
• BugHunt is not liable for loss arising from third-party platforms, hosting providers, payment processors, network failures, unauthorised third-party access, or acts or omissions of the Client;
• No claim may be brought against BugHunt more than twelve (12) months after the Client first becomes aware of the circumstances giving rise to it.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. These limitations reflect the allocation of risk between the parties and are a material basis on which BugHunt's fees are set.

16. Indemnification

The Client will indemnify, defend, and hold harmless BugHunt Inc., its directors, officers, employees, and contractors against all claims, damages, losses, liabilities, fines, and costs (including reasonable legal fees) arising from:

• Content, data, materials, or instructions supplied by the Client, including any claim that they infringe a third party's rights;
• The Client's use or operation of a Deliverable, including any use before payment in full;
• The Client's breach of these Terms, of any applicable law, or of any third-party terms;
• The Client's handling of personal data or its failure to obtain required consents or permissions.

17. Confidentiality

Each party will keep the other's confidential information in confidence, use it only for the purposes of the engagement, and not disclose it without consent, except to personnel and contractors who need it and are bound by equivalent obligations, or where disclosure is required by law.

These obligations do not apply to information that is or becomes public other than through breach, is independently developed, or is lawfully received from a third party. BugHunt's marketing rights set out above are not restricted by this clause unless a signed confidentiality or non-disclosure agreement expressly provides otherwise. Non-disclosure agreements are available on request.

18. Data Protection & Client Data

Where BugHunt processes personal data on the Client's behalf, it does so on the Client's instructions and applies reasonable technical and organisational measures to protect it. The Client remains responsible for the lawfulness of the data it supplies, for any notices and consents required, and for its own compliance obligations.

BugHunt does not store payment card details. Payments made through this website are processed by third-party payment processors under their own terms and security standards. No method of transmission or storage is completely secure, and BugHunt cannot guarantee absolute security.

On termination, BugHunt will return or delete Client data on written request, subject to full payment of all outstanding amounts and to any retention required by law or by BugHunt's backup cycles.

19. Termination

Either party may terminate an engagement by giving thirty (30) days' written notice. BugHunt may terminate immediately, on written notice, where the Client:

• Fails to pay any amount within thirty (30) days of its Due Date;
• Breaches these Terms and does not remedy the breach within fourteen (14) days of being notified;
• Becomes insolvent, enters administration or liquidation, or ceases to carry on business;
• Uses Deliverables in breach of the intellectual property provisions above, or acts unlawfully or abusively toward BugHunt personnel.

On termination for any reason: all Invoices issued become immediately due; all work performed and costs committed up to the termination date are chargeable; deposits and fees paid are non-refundable; accrued late fees remain payable; and the intellectual property, confidentiality, indemnity, liability, and governing law provisions of these Terms survive.

20. Force Majeure

BugHunt is not liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disaster, hurricane, flood, fire, epidemic, war, civil unrest, government action, strike, utility or telecommunications failure, internet or hosting outage, cyber-attack, or third-party platform failure. Delivery dates extend by the duration of the event, and where it continues for more than sixty (60) days either party may terminate the affected engagement, with all amounts for work performed remaining payable.

21. Non-Solicitation of Personnel

During an engagement and for twelve (12) months after it ends, the Client will not directly or indirectly solicit, recruit, or engage any BugHunt employee or contractor involved in the engagement, whether as an employee, contractor, or consultant, without BugHunt's prior written consent.

22. Website Use & Online Payments

You may use this website for lawful purposes only. You must not attempt to gain unauthorised access to it or to any connected system, probe or scan it, interfere with its operation, transmit malicious code, scrape or harvest data from it, or use it to send unsolicited communications. BugHunt may restrict or withdraw access, and may modify, suspend, or discontinue any part of the website or its features, without notice.

Online payments

• Payments made through this website may relate to consultations, Services, subscriptions, deposits, or Project fees, and are applied to the Client's account in accordance with these Terms;
• You warrant that you are authorised to use the payment method submitted and that the information you provide is accurate;
• A payment is not an acceptance of a Project or a commitment by BugHunt to perform work until confirmed in writing;
• Payments are final once processed, except where a refund is expressly provided for in these Terms or in a written agreement;
• Chargebacks or payment reversals raised without first following the billing dispute process above are a breach of these Terms, and the disputed amount, together with any processor fees, penalties, and recovery costs, remains payable and continues to accrue the late fee.

23. Cookies

This website uses cookies and similar technologies to operate correctly, to remember preferences, and to understand how the site is used.

Types of cookies used

• Essential cookies — required for core site operation, security, and session handling. The site cannot function properly without them.
• Functional cookies — remember preferences such as your light or dark theme selection.
• Analytics cookies — help us understand traffic and usage patterns so we can improve the site.

We do not use cookies to store payment card information. Some cookies may be set by analytics providers or embedded third-party services and are governed by their own privacy policies.

Managing cookies

You can control or delete cookies through your browser settings. Disabling cookies may affect the performance or availability of parts of this website. Continued use of the site without adjusting your browser settings indicates your acceptance of our use of cookies.

24. Governing Law & Dispute Resolution

These Terms, and any engagement governed by them, are governed by and construed in accordance with the laws of the Federation of St. Kitts and Nevis, without regard to conflict of laws principles. The courts of St. Kitts and Nevis have exclusive jurisdiction over any dispute, and each party submits to that jurisdiction.

Before commencing proceedings, the parties will attempt in good faith to resolve the dispute through senior-level discussion for a period of thirty (30) days. This does not prevent BugHunt from seeking injunctive relief, or from taking any step to recover an overdue amount, at any time.

Any dispute must be brought on an individual basis. Class, collective, and representative actions are waived to the fullest extent permitted by law.

25. Changes to These Terms

BugHunt may update these Terms at any time. The revised version takes effect when published on this page. Continued use of the website, or continued engagement of Services, after publication constitutes acceptance of the revised Terms. For engagements already in progress, the Terms in force at the date the engagement was accepted continue to apply to that engagement unless the parties agree otherwise in writing.

26. General Provisions

• Entire agreement. These Terms, together with any signed proposal or statement of work, constitute the entire agreement between the parties and supersede all prior discussions, representations, and understandings.
• Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions continue in full force.
• No waiver. A failure or delay by BugHunt in enforcing any provision — including the late fee — is not a waiver of it or of any other provision.
• Assignment. The Client may not assign or transfer its rights or obligations without BugHunt's prior written consent. BugHunt may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Subcontracting. BugHunt may engage subcontractors to perform any part of the Services, and remains responsible for the Services performed.
• Relationship. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
• Notices. Notices must be in writing and sent to the email address on record for the other party, and are deemed received on the next business day after sending.
• Headings. Headings are for convenience only and do not affect interpretation.

27. Contact Us

Questions about these Terms & Conditions, or about an Invoice, should be directed to:

• BugHunt Inc.
• Basseterre, St. Kitts, St. Kitts and Nevis
• Email: info@bughuntinc.com
• Phone: +1 (869) 665-7165